Ring, ring.
“Hi, this is -”
“Karenology! There’s something wrong with the email! I can’t check it.”
“Uh…okay. What happens when you click on ‘check mail’?”
“I…oh. Okay.” Click.
Ring, ring.
“Karenology, I didn’t like the old email you made for me, so your cousin Kitty set up a new email for me, so now how do I send mail for you?”
“Oh, she did? What’s your new email address?”
“Blah blah blah.”
“…is it ‘blah blah blah at Yahoo.com’, by any chance?”
“Yes.”
“Okay, you can send me email the same way you sent email on your old account, Mom.”
“Oh, okay.” Click.
Ring, ring.
“Karenology! Can you tell me again how to search for job on Goo search?”
“Sure.” <repeats directions on using Google Search> “By the way, Mom, don’t apply or sign up for anything you find on the Internet without telling me first, okay? Mom? Hello? Hello?”
Ring, ring.
“Karenology! I can’t check the email anymore. I don’t know why…”
“You clicked ‘check mail’, right?”
“YES, I know. It doesn’t work! I did everything and it still not work!”
<checking email on my end> “Everything should be working fine, mom. I can’t see what’s wrong. Uh…just try checking it again later.” Click.
————————————————
Inbox(1)
From: blahblahblah@yahoo.com
(no subject)
hi karenology,
the email box is works now
thank’s
mom.
————————————————
Ring, ring.
“Karenology! Your brother broke the computer! Help!”
“All right, tell me what you see on the screen. Exactly.”
“You mean the TV?”
“Yeah.”
“There’s like a window and it say ‘Log on to Windows’ but there’s nothing after that.”
“You tried clicking on that?”
“Yes, but it doesn’t do nothing.”
“You don’t see anything else? No buttons or anything? Nowhere to put in your name and password?”
<two minute silence> “No, now I can’t see anything.”
“Hmm, well Mom, it sounds like the computer has to rest. Turn it off, don’t touch it till the morning, and turn it back on and try again; oh, and call Kitty if you still have problems.” Click.
Ring, ring.
<to the boy>: “Can I put you on tech support while I take a shower?”
The boy: “Uhh…”
UPDATE:
———————— Forwarded Message
————————
From: blahblahblah@yahoo.com
Date: Apr 3, 2006 9:10 PM
Subject:
To: chiaroscuro
hi chiaroscuro,
i touch some buton ,now it’s make a line under every letter i typed i don;t know
how to fix it…
- mom



3 Comments
Hilarious. Sounds like your mum and mine have the same number for tech support!
You apparently showed her how to check weather forecasts in Baltimore, so she can warn me of impending dangers. From her most recent email to me:
“the weather in baltimore is bad now, when it’s thunderstom don’t use phone or something electronic .”
hilarious Karenology! My mother and I are the exact opposite – she is the one who does tech support for everyone, including me!
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